As a consultant at Sqills, you will guide our clients in modelling their business processes in our industry-leading Software as a Service (SaaS) product: S3 Passenger. With S3 Passenger, you will work with the most modern sales and reservation system on the market for rail operators. Do you believe you can help our clients to thrive their business by configuring state-of-the-art software to fulfil continuously evolving passenger needs?

Then this role may be something for you!

Integrating S3 Passenger for a rail operator is a challenge. It concerns mission critical business processes that need to be modelled in a functionally rich and flexible SaaS product. Variations are endless, requiring deep analytical skills and good understanding of end-user experiences/business processes, functionality and context of our clients. In addition, there is a portion in the larger IT ecosystem of our clients that typically requires custom integration. Your expertise and experience matters to successfully integrate S3

Passenger in the IT landscape of our clients. As a business consultant, you are responsible for integrating existing systems with S3 Passenger, both upstream (B2C, B2B and B2E frontend channels) and downstream (e.g. F&A, CRM, RM, DWH).

Your office will be in Oakville where you will spend valuable time discussing client challenges and solutions with your peers. For those days that require dedicated focus, there is plenty of flexibility to work from home, in a hybrid set-up.

We have a global client base, ranging from North America to a strong client base in Europe. With a global go-to-market strategy we are continuously growing and expanding our footprint to Asia Pacific and Middle East. And you will be a crucial element to be successful for our international growth plans, to thrive implementations with interactive workshops, consulting and training clients onsite at their offices.

We are looking for someone with…

We are looking for mature consultants with hands-on experience helping clients by defining sustainable solutions for complex challenges. You understand market and consumer trends in public transport and build a deep understanding of our clients’ business as well as our S3 Passenger SaaS product. You can challenge the status quo and create solutions. We are open to welcome colleagues with a background in development and/or information/business analysis.

What can you expect from Sqills?

• An enthusiastic, young, diverse and agile group of ~180 colleagues;
• A low sense of hierarchy, this comes with a lot of responsibility!
• A open yet challenging environment of ambitious young professionals with different backgrounds;
• Inspiring and fun outings with the entire company with colleagues from Turkey, France, and the Netherlands.

Your profile...

• You have a University degree;
• Minimum of 3 years of relevant work experience as a consultant or information analyst in IT;
• Excellent commercial awareness; inquisitive about “the why”, the bigger picture and the commercial and operational value at play;
• Proven track-record in eliciting and interpreting difficult problems and facilitate clients towards sustainable solutions (via interviews, workshops, fit/gap analysis, thorough documentation and many more);
• Excellent at translating business objectives into IT needs;
• Experienced in partnering-up with Sale team following a solution selling approach (ideally in the SaaS/Product space) to sell-in and upsell;
• Willing to travel to clients throughout America;
• Fluent in English, both verbal and in writing and can communicate in a client-centric way. Speaking and writing French and/or Spanish will be highly beneficial;
• Experience with Postman (or similar), Miro, Slack, Jira and Confluence is a plus;
• You like having different responsibilities, working in small teams on challenging assignments.
• Project management experience is a plus