Are you capable of bridging the gap between complex technical concepts and information relevant to the end-user? If this is you, we would love to have you as part of our documentation team.

What is the job about?

As a technical communicator at Sqills, you bridge the gap between complex technical concepts and clear, user-friendly communication. Your role involves generating documentation that helps users of S3 Passenger understand and use our software.

You’ll work together closely with different stakeholders in the company. These stakeholders range from DevOps teams to client-centric teams, to one of our founders and Chief Product Officer.

You will be analysing complex concepts and deciding what would be the most effective ways to communicate technical details to a diverse audience. You also get to contribute to product development in a unique way, and your work will have a direct impact on both your colleagues and our customers. Because you are writing about different topics every day, there is always something new to learn.

What is it you will do? 

You play a crucial role in ensuring our customers understand and utilise our software to its full potential. Your responsibilities will include:

• Creating clear, concise, and user-friendly software documentation, including the manual, training material, and FAQs.

• Closely working within the software to understand how it works.

• Making our documentation consistent, easy to understand, complete and without errors.

• Reviewing and updating existing documentation that may be outdated.

• Collaborating with cross-functional teams to gather and understand technical information.

We are looking for someone with...

• A completed HBO/WO education.

• Experience and/or interest in technical writing or technical communication roles.

• An excellent understanding of the English language, both written and spoken.

• The ability to distil complex technical concepts into easily understandable documentation.

• A team player attitude who thrives in a collaborative, international and dynamic environment.

• The willingness to explore and develop a comprehensive understanding of our software.

• Any experience with designing supporting visuals is a plus.

If you like solving complex problems and communicating that solution in a user-friendly manner, we would love to get in touch with you.